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Act to Stop Gender-based Violence (GBV)

Information portal on available referral mechanism to address domestic violence in Azerbaijan

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This page provides information on protection and support services currently available for the survivors of gender-based violence in Azerbaijan, including a short overview of the legal framework on preventing and addressing domestic violence in the country and the contact information for accessing the services being offered. Click the boxes below to find the information you are looking for.

Information provided on this page is based on the law of the Republic of Azerbaijan “On prevention of domestic violence”.

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Family members of the perpetrator

Family members can include spouse, parents, children, grandmother(s), grandfather(s), siblings, stepbrothers, stepsisters, adoptive parents, adoptive children.

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Other relatives living with perpetrators

Relatives other than family members mentioned above.

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Former spouse

Former spouse living together or separately from the perpetrator.

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Wards and persons under guardianship or trusteeship

In case(s) involving violence committed by individuals in their respective capacity as guardian or trustee, the people over whom the guardianship or trusteeship was imposed.

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Extramarital partners

Partner (woman or man) living in extramarital relationship with the perpetrator, and close relative(s) living with them.

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Police and prosecution authorities

In cases involving sexual and physical violence that qualifies for a crime, criminal proceedings are instituted. Whenever required, a victim shall be provided with urgent medical care, as well as a temporary refuge in a help center, clothes and food, and psychological assistance/counseling by the State.

Where violence does not qualify for a crime, a complaint shall be submitted by a victim to a local executive authority in the area of his/her actual residence.

In addition, police can take action under the corresponding provisions of the Code of Administrative Offences.

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Local executive authorities in the area of actual residence

A victim is provided with a legal aid (lawyer). Whenever required, a victim shall be provided with a refuge, seasonal clothing, foodstuffs, medical care and psychological assistance/counseling.

If actions of a perpetrator of violence constitute a criminal element or administrative offense, an application shall be put into a competent public authority.

Where violence is committed against a child, a suit is brought in a court to either deprive (his/her parents) of or restrict (their) parental rights.

A short-term protection order shall be granted to protect a victim. An application shall be made to the court for the issuance of a long-term protection order to protect a victim.

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District (city courts)

Following the failure to comply with short-term protection order requirements or reсurrent violence committed upon the expiry of the protection order, the court shall make, within three days, a decision to grant a long-term (30 to 180 days) protection order to protect the victim.

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District (city) departments for judicial execution and probation under the Ministry of Justice

The failure to comply with protection order requirements shall bring the perpetrator to administrative and criminal account.

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Public health facilities

Provision of free medical care.

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A short-term protection order (granted within 24 hours for up to 30 days)

A perpetrator is prohibited from:

  • committing domestic violence once more
  • looking for a victim whose whereabouts are unknown to him/her
  • acting the way that disturbs a victim
Combined ShapeWhere necessary, the order shall include one Həmçinin zərurət olduqda orderdə or several of the following
A long-term protection order (granted within three days for the term of validity from 30 up to 180 days)

A perpetrator is prohibited from doing one or several of the following:

  • committing domestic violence once more
  • looking for a victim whose whereabouts are unknown to him/her
  • acting the way that disturbs a victim

Where necessary, the order shall include one or several of the following:

  • rules for a perpetrator of domestic violence to communicate with his/her minor children
  • identification of the rules for the usage of a dwelling place or joint property
  • terms of payment by the perpetrator of expenses for the provision of medical care and legal aid for the victim
  • explanatory note to clarify the responsibility for the failure to execute a (court) decision to grant a long-term protection order
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Hotlines
State Committee for Family, Women and Children Affairs (SCFWCA)
(012) 498 00 92
GBV helpline operated jointly by SCFWCA / UNFPA
(012) 860
Call Center of Social Services Agency operating under Ministry of Labour and Social Protection of Population
116 123
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Law Enforcement
Ministry of Internal Affairs
102
Prosecutor General's Office
961
(012) 492 55 40
(012) 492 01 38
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Legal Aid
Azerbaijani Bar Association
(012) 594 08 70
Resource Center of Office of the UN High Commissioner for Human Rights
(051) 500 08 58
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Shelters
Women's shelter operating under “Clean World” Public Union (Baku)
(012) 408 56 96
Women's shelter operating under "Tamas" Public Union (Ganja)
(050) 753 28 01
Shelter operating under Social Services Agency of Ministry of Labour and Social Protection of Population
116 123
(012) 525 41 30
(050) 525 41 30
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Medical Support
Ministry of Health
103
Republican Clinical Hospital Scientific-Research
(012) 430 77 38
(012) 430 77 36
(012) 431 98 41
Scientific-Research Institute of Lung Diseases
(012) 421 20 73
(012) 421 44 98
(012) 421 21 71
(012) 421 22 62
Scientific-Research Institute of Obstetrics and Gynecology
(012) 510 09 52
(012) 510 09 51
Women Consultation Clinic #7 of Baku city
(012) 564 25 16
(012) 564 24 58
Polyclinic #25 of Baku city
(012) 561 58 00
(012) 561 24 10
Republic Center of the Struggle against AIDS
(012) 510 08 69
Clinical Hospital for Children №2 named after Garayev
(012) 495 38 58
(012) 495 21 96
(012) 495 38 78
(012) 495 38 56
Mental Health Center
(012) 566 24 09
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Family Support Centers
SCFWCA's Children and Family Support Center in Shuvelan
(012) 454 95 52
(012) 454 89 60
SCFWCA's Children and Family Support Center in Zagatala
(024) 225 51 88
SCFWCA's Children and Family Support Center in Aghdam
(026) 324 20 13
SCFWCA's Children and Family Support Center in Goranboy
(022) 245 30 13
SCFWCA's Children and Family Support Center in Goygol
(022) 205 34 03
SCFWCA's Children and Family Support Center in Hajigabul
(021) 204 44 70
SCFWCA's Children and Family Support Center in Ismayilli
(020) 285 10 46
(020) 285 14 46
SCFWCA's Children and Family Support Center in Gabala
(024) 205 44 29
SCFWCA's Children and Family Support Center in Saatly
(021) 285 28 06
SCFWCA's Children and Family Support Center in Sabirabad
(021) 235 84 13
SCFWCA's Children and Family Support Center in Zardab
(020) 296 63 61

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